Policy Last Amended February 2024

 

DUBLIN PORT COMPANY – WEBSITE PRIVACY NOTICE

Dublin Port Company is committed to protecting your privacy and complying with the General Data Protection Regulations (EU2016/679) and the Data Protection Acts 1988 to 2018.

Who we are and how we may be contacted.

Dublin Port Company is a State-owned commercial company responsible for operating and developing Dublin Port.  Dublin Port is the largest freight and passenger port in Ireland with all cargo handling activities carried out by private sector companies operating in intensely competitive markets within the Port.

Web: www.dublinport.ie

Address: Dublin Port Company, Port Centre, Alexandra Road, Dublin D01 H4C6

Dublin Port Company’s Data Protection Officer (DPO) may be contacted by writing to the Data Protection Officer at the above address or by email to dataprotection@dublinport.ie

Phone: (00353) (0)1 887 6000

 

Our Responsibilities

As the data controller, Dublin Port Company (DPC) determines how and why data is processed. As data controller, DPC has a responsibility to bring to your attention certain information about how your data will be used and your rights in relation to the data held.

Except as notified within relevant sections of this Privacy Notice, DPC will not pass on your personal data to third parties without first notifying you. In this regard, DPC has contracted with a third-party service provider (IDEA Ltd) to provide administrative support to this website and will therefore have access to personal data input for example, through the application portal as part of their administrative role.

DPC makes use of several bespoke and third-party IT systems to process personal data. DPC has implemented technical and organisational measures to ensure personal data processed remains secure, however, absolute security cannot be guaranteed. Please contact the DPO for further details.

DPC takes the security of your data seriously and has put in place internal policies and controls to ensure that your data is not lost, accidentally destroyed, misused, or disclosed and is not accessed except by DPC’s employees in the proper performance of their duties. Internal networks and systems are password protected and include systems restrictions.

DPC does not transfer your data outside the EEA. Any data held is stored within the Republic of Ireland or the EU at all times.

 

Your Rights

At any point while DPC is in possession of or processing your personal data, as the data subject, you have the following rights:

  • Right to be informed – you have the right to be aware of how DPC uses your information, as set out within this Privacy Policy and Notice.
  • Right of access – you have the right to request a copy of the information that DPC holds about you (see Subject Access Request Policy on this website).
  • Right of rectification – you have a right to correct data that DPC holds about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data DPC holds about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply, to have a right to restrict the processing.
  • Right of portability – you have the right to have the data DPC holds about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

If you wish to exercise any of these rights, please contact dataprotection@dublinport.ie

 

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by DPC (or by any third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Commissioner and/or with DPC’s DPO at dataprotection@dublinport.ie

 

Changes to this Policy

DPC may change this Privacy Policy and Notice at any time by updating this page, please make sure you frequently visit this page.

 

Use of this Website

Visitors are advised that each time they visit this Website, two general levels of information about their visit are retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site. The second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information.

The statistical and analytical information provides general and not individually specific information about

  • the number of people who visit this Website.
  • the number of people who return to this site.
  • the pages that they visit.
  • where they were before they came to this site
  • the page in the site at which they exited.

This information helps us monitor traffic on our website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics to measure interest in and use of the various areas of the site.

Through this Website you may have an opportunity to send us information, such as through the “contact” pages or any other area where you may send e-mails, provide feedback, etc. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by this site for:

  1. the purposes for which it was provided by you,
  2. verification purposes and statistical analysis and
  3. administration purposes.

 

Collection and use of personal information

Personal information is information that is associated with your name or personal identity. This Website does not collect any personal data about you apart from information which you volunteer (for example, by emailing us, or contacting us). Any information which you provide in this way is not made available to any third parties and is used by this site only in line with the purpose for which you provided it.

The website collects:

Behaviour and usage information; in the form of Google Analytics and Facebook Analytics.

The following entities have access to this: Google and Facebook respectively and Idea Ltd.

 

Within this website personally identifiable information is collected on the following areas:

Dublin Port Pass Access Control Card Application:

The following information is required in support of each application:

Name, Address, Email, Contact Number, Company, Status e.g., Port Worker, Haulier etc., Vehicle Registration Details, Area of Access Required, Dublin Port Pass Induction completed, plus date induction was completed, a digital identification photo.

An applicants Passport or Drivers Licence number details will also be recorded on collection of an access control card.

Applications for access to: No. 1 Branch Road South / No. 2 Branch Road South / the South Port Common User area are sent by email to dublinportpass@dublinport.ie 

  • Dublin Port Company has a legal obligation to enforce this procedure under the Ship & Port Facility regulations 2004 & EC Regulation 725, 2004
  • Upon submission of this application form you have given your consent for your information to be held by DPC for the purpose of processing your application for an access control card to: No. 1 Branch Road South / No. 2 Branch Road South / the South Port Common User area.
  • This information & the information generated from the operation of the access control card will be collected and also held on file in the DPC Security Information system, for the duration that you continue to require access to: No. 1 Branch Road South / No. 2 Branch Road South / the South Port Common User area.
  • You have the right to request access to this data, & rectification of data where appropriate, by contacting Dublin Port Pass at dublinportpass@dublinport.ie  or DPC Data Protection Officer dataprotection@dublinport.ie

Applications for access to: No. 3 Branch Road South and No. 4 Branch Road South – DSG Container Terminal are sent by email to: Doyle Shipping Group acc@dsg.ie 

See Doyle Shipping Groups privacy policy here: www.doyleshipping.ie 

 

A separate online applications portal is used through which data subjects may:

  • Apply for a Pilotage Exemption Certificates,
  • Request permission to operate a drone within the Dublin Port estate,
  • Apply to host an event upon the Dublin Port Company estate,
  • Apply for permission to moor a vessel at the Bullock Harbour, and
  • Apply for a Dublin Port Company Scholarship Grant.

Other portals also are in place for service providers to submit information to our Engineering Services team and for contractors to apply to place traffic restrictions within the port.

Information concerning, the purpose for which the data is sought and how that data is processed, stored, and retained is included within each separate application.

The application portal is operated through technology made available by Jotform.com with input data stored on that company’s secure online servers, hosted within the EU.

 

Collection and use of non-personal information

Non-personal information: data collected for statistical purposes which is not associated with a specific identity. This site collects and analyses technical information to evaluate our website. The type of technical information we log is confined to the following:

  • The IP address*1 of the visitor’s Web server.
  • The top-level domain-name used (for example .ie, .com, .org, .net).
  • The pages visited on the site website, i.e., URL’s*2 visited.
  • The previous Website address from which the visitor reached us, including any search terms used.
  • Clickstream data which shows the traffic of visitors around this Website (for example, pages accessed).

 

Cookie Information

For information about how this website uses cookies please refer to our dedicated Cookie Policy.

Notes

*1 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses for users to communicate on the Internet, browse and shop.

*2 A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web.

 

CCTV and ANPR Monitoring

DPC maintains an extensive CCTV installation across the port estate including the Channel, Ship-to-shore interface, Passenger Terminals, Oil Zone, DPC buildings, Road Network, and other public areas. DPC also operates CCTV at its ‘inland port’ located at the Dublin Airport Logistics Park, Coldwinters, Co. Dublin as well as at the Diving Bell located on Sir John Rogerson Quay, Dublin.

Data is shared on a joint controller basis with employees of Manguard Ltd, our security services provider, with access provided on a view-only basis.

DPC also operates Automated Number Plate Recognition (ANPR) cameras which are installed on the six entry/exit lanes on Promenade and Alexandra Roads. ANPR cameras use optical character recognition technology to read the registration number of passing vehicles, capturing the registration, the date and time and the direction of travel. The camera also captures a brief video clip of the vehicle which is retained with the data.

The CCTV/ANPR Network is operated for the security and safety of people, traffic, vessels, port operations, buildings and DPC assets. The CCTV system may be used to investigate security incidents to secure evidence, should such incidents occur. CCTV or ANPR data may be shared with An Garda Síochána or the Customs Authorities on written request for the following purposes.

  • the prevention or detection of
  • the apprehension or prosecution of
  • When it is required urgently to prevent injury or other damage to the health of a person, or serious loss of or damage to
  • When it is required by, or under any enactment, or by a rule of law or order of a Court.

CCTV images and ANPR data are recorded on Digital Video Recorders (DVRs) and are retained for thirty days except for images archived for evidential purposes in actual or potential legal proceedings, which are retained for the duration of any legal proceedings, including any appeals, or following a formal request by statutory authorities.

 

Vessel Traffic Service Audio Recording

Recordings are made in the port’s operational control rooms, which will capture VHF radio transmissions.

All such recordings are made for the purpose of enabling the investigation of safety or security incidents that occur in the port, and their legal basis is public task.

VHF radio audio recordings are stored for sixty-five days as standard, but longer if required as evidence in relation to an incident.

We may pass these recordings to third party law enforcement agencies when required for investigations or prosecutions.

 

Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

 

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

If you have any questions about this privacy policy or our treatment of your personal information, please email: dataprotection@dublinport.ie or send correspondence by post to: Data Protection Officer, Dublin Port Company, Port Centre, Alexandra Road, Dublin 1.

If you are unhappy about any aspect of the way in which Dublin Port Company processes your data, you have the right to lodge a complaint to the Data Protection Commissioner, 21 Fitzwilliam Square South, Dublin 2.